Let's chat.
Got a question? You might find the answer below.
Working with a VA
What can a Virtual Assistant help with?
All the things that keep your business running behind the scenes.
This includes inbox and diary management, client onboarding, systems setup, document and template creation, email marketing, project coordination, and more.
If it's repeatable, time-consuming, or sitting on your to-do list for too long, it's probably something I can help with.
What can a Virtual Assistant do for me?
A VA gives you back time, headspace and breathing room.
Instead of getting stuck in admin or trying to keep everything organised yourself, you can focus on the work that actually grows your business.
Less juggling, more clarity, and a business that runs the way it should.
Why work with me?
Because you don't just need help, you need the right kind of support.
I bring structure, take ownership of tasks, and keep things moving without needing constant direction.
You'll get reliable, high-quality support from someone who genuinely cares about the details (and your sanity).
How I work
Do you work with clients outside of Perth or Western Australia?
Absolutely. Everything I do is virtual, so location isn't a barrier.
I work with clients across Australia and I'm just as easy to work with whether you're down the road or in a different time zone.
What are your working hours?
I work Monday to Thursday, 9am to 4pm (AWST).
I keep fairly structured hours so I can deliver consistent, focused support to my clients.
What tools do you use?
I work across a range of tools depending on your business needs, including Asana, MailerLite, Google Workspace, Microsoft, Canva, and more.
I'm a MailerLite Expert, an Asana Ambassador, and love Google, so if your business runs on any of those, you're in good hands.
If you already have systems in place, I'll work within them. If not, I can recommend and set up something that works for you.
How will we share files and information?
I typically use Google Drive or OneDrive to share files and keep everything organised and easy to access. If you use a different DMS, you can give me access to that instead.
We'll agree on a setup that feels simple and works for both of us.
Will you sign a confidentiality agreement?
Absolutely.
I treat all client information as confidential and am happy to sign an agreement if required.
Can you help with urgent requests?
Where possible, yes.
If something urgent comes up, I'll always do my best to accommodate, depending on availability.
Packages and payments
What's the difference between your packages?
There are three levels of support to choose from, depending on how much help you need.
The Empress package gives you ten hours of support each month for $700 plus GST. The Princess package gives you five hours of support each month for $375 plus GST. Both are billed monthly in advance and are a great fit if you're looking for consistent, ongoing support.
The Duchess package is ad hoc support billed at $80 per hour, with no monthly commitment. It's ideal if you just need a hand with something specific.
You can see the full details on the Packages page, or we can chat through what suits you best over a virtual coffee.
Do you offer one-off or project-based work?
Yes! If you're not ready to commit to a monthly package, that's completely fine.
You can work with me on an ad hoc basis through the Duchess package, where you're simply billed for the hours you use at $80 per hour. No lock-in, no pressure.
If you're looking for a MailerLite setup, I've got a package for that!
What are your payment terms?
For ongoing packages, payment is made monthly in advance.
For ad hoc work, invoices are issued based on hours used.
For project work, I invoice 50% up front and 50% on completion.
What are your payment options?
Payment is made via bank transfer, with details included on your invoice.
For monthly packages, payment is due in advance at the start of each month. For ad hoc work, invoices are issued based on hours used.
If you have a different payment preference, just let me know and we can see what works.
Can I roll my hours over to next month?
Hours are to be used within the month and don't roll over.
This helps keep things consistent and ensures availability for all clients.
How do I get started?
The best place to start is with a virtual coffee chat.
We'll talk about your business, what you've got going on behind the scenes, and where you might need support. From there, I'll recommend the best way we can work together.
Two ways to reach me.
